Always use Escrow

Never pay directly to a seller's bank account or send cash before receiving your item. Our escrow system protects your money until you confirm delivery.

Verify before you buy

Check the seller's profile, rating, and completed sales. Look for the gold Verified Seller badge. Read all reviews carefully.

Use Zuza Lockers for safety

Collect via a Zuza Locker or spaza pickup point instead of meeting a stranger in person. It's safer and more convenient.

Red flags to watch for

Be suspicious of prices that seem too good to be true. Never share your one-time PIN (OTP) or banking passwords with anyone claiming to be from Zuza-Mzansi.

Report suspicious activity

If something feels wrong, use the Report button on any listing or user profile. Our team reviews all reports within 24 hours.

Protect your account

Use a strong, unique password. Never share your login details. Enable notifications so you know immediately about any activity on your account.